Real Estate Equity Exchange, Inc. d/b/a Unison and its subsidiaries and affiliates (collectively, “Unison” “we” “us” or “our”) takes the security and safety of our customers’ personal and confidential information very seriously.When you communicate with Unison, use the unison.com site, and Unison’s other domains, advertising products, and/or services (collectively, the “Services”), we collect information about you to help us provide and improve our relationship with you. In this Privacy Notice and Policy (“Privacy Notice”), we describe the sources and types of information we collect, how we use it, when it may be shared with others, and how we safeguard its confidentiality and security. By using the Services, you agree to the data practices described in this Privacy Notice. If you do not agree to these practices, please do not access or use the Services. Before you submit any Personal Information (as defined below) to Unison through the Services, please review this Privacy Notice carefully, and contact us if you have any questions.
In addition to this Privacy Notice, you are subject to additional policies, such as the Terms of Use, Consent to Electronic Communications and Signatures, and Credit Use Authorization (collectively, the “Unison Policies”), which are posted on unison.com (and any subdomains thereof) (the “Site”) and may be updated from time to time. All terms from such Unison Policies are hereby incorporated by reference.
Please also review the Gramm-Leach-Bliley Act Privacy Notice for Real Estate Equity Exchange, Inc. d/b/a Unison and its subsidiaries. This notice applies to individuals who obtain financial products or services from us, including those who apply for one of our products or services.
How We Use the Information We ObtainInformation Provided by You
Unison is committed to appropriately managing any personal information you share with us when using our Services. Personal information means information that can be used to identify an individual, such as a first and last name, financial information, a home or work or other physical address, telephone number, email address, driver’s license number or social security number or other identifiable information (collectively, “Personal Information”).
Unison will use the Personal Information you provide to perform the function for which you provide it. For example, if you are applying for a Unison product, we use that Personal Information for evaluating your eligibility. Unison may also use the Personal Information you provide to inform you about other information and services we think will be of interest to you. We may otherwise use the Personal Information you provide with your consent or at your direction.
Cookies and Other Tracking Technologies
We are always working to make your online experience the best available. Various tools and techniques are used to gather and analyze website visits and sessions. One of the ways we gather information about customer visits is through cookies. Some of the Services may utilize cookies, web tags, or other tracking technologies. A cookie is a string of information that a website stores on a user’s computer, and that the user’s browser provides to the website each time the user submits a query to the website. A web tag is code or a pixel embedded in a web page, or email, that allows Unison or a third party to see that you have looked at that page.
We use cookies and web tags to enable our servers to recognize your web browser and tell us how and when you use the Services. Our cookies do not, by themselves, contain information that personally identifies you, and we don’t combine the information collected through cookies with other such information to tell us who you are. However, we do use cookies to identify that you have logged in and that your web browser has accessed the Services. If you have an agreement with Unison, we may also store unique or near-unique identifiers that we associate with your Unison account in our cookies.
If you would prefer not to accept cookies or otherwise wish to disable our use of tracking technologies, please visit here to disable non-essential cookies. In addition, most browsers and mobile devices allow you to change your settings to notify you when you receive cookies or other tracking technologies are being used, and to choose whether or not to accept/allow it. Most browsers also allow you to disable or delete existing cookies or to automatically reject future cookies. Disabling cookies may limit your ability to use our website.
Certain tracking technologies we use involve the use of session replay scripts or other scripts that run directly from your browser. If you wish to disable these tracking technologies, you can install a third-party browser analytics blocker plug-in such as Ghostery.
Unison uses analytics tools and other third party technologies, such as Google Analytics, to understand your use of the Services. For more information on how Google uses this data, go to www.google.com/policies/privacy/partners. Note that, unless otherwise disclosed, this Privacy Notice covers our use of cookies only and does not cover the use of cookies by third parties.
Information in Our Tools
We make planning tools, such as mortgage and savings calculators, available. We do not currently store information that you enter into one of these planning tools or calculators in a format that identifies you. We do not represent the accuracy and use of these tools and you should independently verify the results.
Location Information
In some cases, we collect and store information about where you are located, such as by converting your IP Address into a rough geolocation. We may use location information to improve and personalize the Services for you, for example by showing you relevant local content.
How We Protect Personal Information
We take a number of steps to protect your Personal Information. Consistent with industry standards, we have implemented security policies to protect and safeguard the Personal Information under our control from unauthorized access, improper use or disclosure, unauthorized modification, unlawful destruction or accidental loss. We authorize our employees, agents, service providers and contractors to get information about you only when they need it to do their work for us (e.g., in order to process your application and to originate and manage your Unison agreement). We require companies working for us to Protect Information. They agree to use it only to provide the services we ask them to perform for us.
How We Share Personal Information
We never share information we receive from you unless: (a) we have your permission to share that information; (b) we have given you prior notice that the information will be shared, and with whom; or (c) that information is aggregate information or other information that does not identify you.
Information Shared with our Agents in Order to Operate and Improve the Services
We may share Personal Information with third parties, such as service providers, when it is necessary for the conduct of our business. In such cases, we will have agreements with the third-party service providers under which the providers agree to maintain the confidentiality of your information and to use it only to help us serve you.
Information Shared with Corporate Affiliates
We may share your Personal Information with our affiliated companies and our successors and assigns to improve our service to you, to bring to your attention programs and services in which you may be interested, and as is otherwise reasonably necessary for the conduct of our business.
Information Disclosed for Our Protection and the Protection of Others
We may share Personal Information with others:
- when necessary in order to resolve customer disputes and complaints
- to protect against fraud
- to respond to a subpoena
- to report to a credit bureau; and
- when otherwise necessary to comply with laws, regulations, and judicial or administrative orders and directives.
Information We Share with Your Consent or at Your Request
If you ask us to release information that we have about your Unison account, we will do so if reasonable and not unduly burdensome.
Information Shared with Other Third Parties
We may share or disclose non-private information, aggregate information, or other non-personally identifying information with people and entities that we do business with.
Children’s Privacy
The Services are not directed to children under thirteen years of age. Unison does not knowingly collect, and Unison does not intend to collect Personal Information on children under the age of thirteen.
Your Choices
As part of the Services, you may occasionally receive email and other communications from us. Administrative communications relating to your Unison agreement are considered part of the Services and your Unison agreement, which you may not be able to opt-out from receiving. Note that we will never email you to ask for your password or other account information; if you receive such an email, please forward it to us.
You may also receive other kinds of emails, offering products and services from our affiliates or non-affiliates, which you can opt-out of using the “Opt-Out” link in the emails themselves. In addition, if at any time you wish not to receive any future marketing communications, or you wish to have your name deleted from our mailing lists, please contact us.
If you provide us with an email address or phone number, or choose to communicate with us by email or phone, then emails or phone calls from us to you will be considered to be sent or made with your consent.
Third Party Websites
This Website may contain links to third party websites. We are not responsible for the privacy practices or the content of these websites. Our website may also use third parties to present or serve advertisements that you may see at our website. These third-party ad servers may use cookies, web beacons, clear gifs or similar technologies to help present such advertisements and to help measure and research the advertisements’ effectiveness. The use of these technologies by these third-party ad servers is subject to their own privacy policies and is not covered by this Privacy Notice. Before providing personally identifying information to any third-party website, you should review its privacy policy and practices.
Changes to this Privacy Notice
We may amend this Privacy Notice from time to time, using the process for modifications set forth in our Terms of Service. Use of information we collect is subject to the Privacy Notice in effect at the time such information is collected.
Contacting Us
If you have any questions or concerns regarding privacy using the Services, send us an email at privacy@unison.com.
Real Estate Equity Exchange, Inc. d/b/a Unison and its subsidiaries and affiliates (collectively, “Unison” “we” “us” or “our”) takes the security and safety of our customers’ personal and confidential information very seriously.When you communicate with Unison, use the unison.com site, and Unison’s other domains, advertising products, and/or services (collectively, the “Services”), we collect information about you to help us provide and improve our relationship with you. In this Privacy Notice and Policy (“Privacy Notice”), we describe the sources and types of information we collect, how we use it, when it may be shared with others, and how we safeguard its confidentiality and security. By using the Services, you agree to the data practices described in this Privacy Notice. If you do not agree to these practices, please do not access or use the Services. Before you submit any Personal Information (as defined below) to Unison through the Services, please review this Privacy Notice carefully, and contact us if you have any questions.
In addition to this Privacy Notice, you are subject to additional policies, such as the Terms of Use, Consent to Electronic Communications and Signatures, and Credit Use Authorization (collectively, the “Unison Policies”), which are posted on unison.com (and any subdomains thereof) (the “Site”) and may be updated from time to time. All terms from such Unison Policies are hereby incorporated by reference.
Please also review the Gramm-Leach-Bliley Act Privacy Notice for Real Estate Equity Exchange, Inc. d/b/a Unison and its subsidiaries. This notice applies to individuals who obtain financial products or services from us, including those who apply for one of our products or services.
How We Use the Information We ObtainInformation Provided by You
Unison is committed to appropriately managing any personal information you share with us when using our Services. Personal information means information that can be used to identify an individual, such as a first and last name, financial information, a home or work or other physical address, telephone number, email address, driver’s license number or social security number or other identifiable information (collectively, “Personal Information”).
Unison will use the Personal Information you provide to perform the function for which you provide it. For example, if you are applying for a Unison product, we use that Personal Information for evaluating your eligibility. Unison may also use the Personal Information you provide to inform you about other information and services we think will be of interest to you. We may otherwise use the Personal Information you provide with your consent or at your direction.
Cookies and Other Tracking Technologies
We are always working to make your online experience the best available. Various tools and techniques are used to gather and analyze website visits and sessions. One of the ways we gather information about customer visits is through cookies. Some of the Services may utilize cookies, web tags, or other tracking technologies. A cookie is a string of information that a website stores on a user’s computer, and that the user’s browser provides to the website each time the user submits a query to the website. A web tag is code or a pixel embedded in a web page, or email, that allows Unison or a third party to see that you have looked at that page.
We use cookies and web tags to enable our servers to recognize your web browser and tell us how and when you use the Services. Our cookies do not, by themselves, contain information that personally identifies you, and we don’t combine the information collected through cookies with other such information to tell us who you are. However, we do use cookies to identify that you have logged in and that your web browser has accessed the Services. If you have an agreement with Unison, we may also store unique or near-unique identifiers that we associate with your Unison account in our cookies.
If you would prefer not to accept cookies or otherwise wish to disable our use of tracking technologies, please visit here to disable non-essential cookies. In addition, most browsers and mobile devices allow you to change your settings to notify you when you receive cookies or other tracking technologies are being used, and to choose whether or not to accept/allow it. Most browsers also allow you to disable or delete existing cookies or to automatically reject future cookies. Disabling cookies may limit your ability to use our website.
Certain tracking technologies we use involve the use of session replay scripts or other scripts that run directly from your browser. If you wish to disable these tracking technologies, you can install a third-party browser analytics blocker plug-in such as Ghostery.
Unison uses analytics tools and other third party technologies, such as Google Analytics, to understand your use of the Services. For more information on how Google uses this data, go to www.google.com/policies/privacy/partners. Note that, unless otherwise disclosed, this Privacy Notice covers our use of cookies only and does not cover the use of cookies by third parties.
Information in Our Tools
We make planning tools, such as mortgage and savings calculators, available. We do not currently store information that you enter into one of these planning tools or calculators in a format that identifies you. We do not represent the accuracy and use of these tools and you should independently verify the results.
Location Information
In some cases, we collect and store information about where you are located, such as by converting your IP Address into a rough geolocation. We may use location information to improve and personalize the Services for you, for example by showing you relevant local content.
How We Protect Personal Information
We take a number of steps to protect your Personal Information. Consistent with industry standards, we have implemented security policies to protect and safeguard the Personal Information under our control from unauthorized access, improper use or disclosure, unauthorized modification, unlawful destruction or accidental loss. We authorize our employees, agents, service providers and contractors to get information about you only when they need it to do their work for us (e.g., in order to process your application and to originate and manage your Unison agreement). We require companies working for us to Protect Information. They agree to use it only to provide the services we ask them to perform for us.
How We Share Personal Information
We never share information we receive from you unless: (a) we have your permission to share that information; (b) we have given you prior notice that the information will be shared, and with whom; or (c) that information is aggregate information or other information that does not identify you.
Information Shared with our Agents in Order to Operate and Improve the Services
We may share Personal Information with third parties, such as service providers, when it is necessary for the conduct of our business. In such cases, we will have agreements with the third-party service providers under which the providers agree to maintain the confidentiality of your information and to use it only to help us serve you.
Information Shared with Corporate Affiliates
We may share your Personal Information with our affiliated companies and our successors and assigns to improve our service to you, to bring to your attention programs and services in which you may be interested, and as is otherwise reasonably necessary for the conduct of our business.
Information Disclosed for Our Protection and the Protection of Others
We may share Personal Information with others:
- when necessary in order to resolve customer disputes and complaints
- to protect against fraud
- to respond to a subpoena
- to report to a credit bureau; and
- when otherwise necessary to comply with laws, regulations, and judicial or administrative orders and directives.
Information We Share with Your Consent or at Your Request
If you ask us to release information that we have about your Unison account, we will do so if reasonable and not unduly burdensome.
Information Shared with Other Third Parties
We may share or disclose non-private information, aggregate information, or other non-personally identifying information with people and entities that we do business with.
Children’s Privacy
The Services are not directed to children under thirteen years of age. Unison does not knowingly collect, and Unison does not intend to collect Personal Information on children under the age of thirteen.
Your Choices
As part of the Services, you may occasionally receive email and other communications from us. Administrative communications relating to your Unison agreement are considered part of the Services and your Unison agreement, which you may not be able to opt-out from receiving. Note that we will never email you to ask for your password or other account information; if you receive such an email, please forward it to us.
You may also receive other kinds of emails, offering products and services from our affiliates or non-affiliates, which you can opt-out of using the “Opt-Out” link in the emails themselves. In addition, if at any time you wish not to receive any future marketing communications, or you wish to have your name deleted from our mailing lists, please contact us.
If you provide us with an email address or phone number, or choose to communicate with us by email or phone, then emails or phone calls from us to you will be considered to be sent or made with your consent.
Third Party Websites
This Website may contain links to third party websites. We are not responsible for the privacy practices or the content of these websites. Our website may also use third parties to present or serve advertisements that you may see at our website. These third-party ad servers may use cookies, web beacons, clear gifs or similar technologies to help present such advertisements and to help measure and research the advertisements’ effectiveness. The use of these technologies by these third-party ad servers is subject to their own privacy policies and is not covered by this Privacy Notice. Before providing personally identifying information to any third-party website, you should review its privacy policy and practices.
Changes to this Privacy Notice
We may amend this Privacy Notice from time to time, using the process for modifications set forth in our Terms of Service. Use of information we collect is subject to the Privacy Notice in effect at the time such information is collected.
Contacting Us
If you have any questions or concerns regarding privacy using the Services, send us an email at privacy@unison.com.